Here are some frequently asked questions. Please contact us by phone or email and we would be happy to discuss these answers further or answer any other questions you may have.
I have never used this type of service before. How do I start?
Contact Sevitti Investigations for a free one hour confidential and discrete consultation. The consultation can be done by phone or in person. We will discuss your case and suggest the appropriate course of action. If you choose to retain our services, we will obtain from you the necessary information to conduct our investigations along with a retainer. We will keep you abreast of our findings in a manner you are comfortable with. When the investigation is complete, you will be provided with a detailed professional report, a video if required, and a final invoice.
Who uses the services of a Private Investigation Agency?
Our clients range from private citizens to lawyers, insurance companies, government agencies, corporations, small business and other investigation agencies.
How do you charge for your services?
Depending on the type of service, we generally charge an hourly rate and a fee for kilometres. We will work with our clients and can tailor an investigative package to suit your needs. Please discuss this during your free confidential and discrete consultation.
How do I pay?
Payment can be made on our website using Paypal, Interac, E-transfers, cash, or a cheque made out from businesses.
Is my information kept confidential?
Absolutely. All Sevitti Investigations staff and investigators adhere to our Code of Conduct and that of the Ministry of Community Safety and Correctional Services. (Please refer to our Resources and Policies tab to see our Code of Conduct). All information is collected discretely and retained under the Ministry of Community Safety and Correctional Services requirements. Our investigators are trained and licensed professionals that perform investigations in a legal manner on behalf of our clients. We will never disclose to anyone without your consent, that you have retained our services.
What are your office hours?
We take calls any time and will schedule meetings to fit your schedule.